Foodstuffs celebrates locally owned store success at Co-op Awards

Foodstuffs celebrates locally owned store success at Co-op Awards

Foodstuffs North Island celebrated the outstanding achievements across the co-operative’s PAK’nSAVE, New World, Four Square and Gilmours supermarkets at its annual Co-op Awards, held last week at Auckland’s Viaduct Event Centre. 

Now in its 8th year, the Foodstuffs North Island Co-op Awards recognise the organisation’s highest performing people and stores, with 22 awards across six categories, including Store of the Year, Customer Promises, Partner of the Year, New in Brand, Here for NZ and the Co-operative Spirit award. 

This year the awards have been refreshed with pinnacle customer focused awards like Store of the Year and the Co-op Spirit Award retained, and new ones introduced including Customer Promises and Here for NZ, which Foodstuffs North Island CE Chris Quin says more closely aligns to the co-operative’s customer and community driven focus.  

“Our aspiration is to become one of the most customer driven retailers in the world, so we wanted to make sure our Co-op Awards reflect and celebrate this.  Building our customer promises into our awards means we can recognise our stores who go over and above to give their customers great value, experiences, and awesome solutions every time they shop with us,” he says. 

The Here for NZ award focuses on how stores are delivering the co-operative’s social promises, including making sure New Zealanders have access to healthy and affordable food, sustainability leadership, meaningful and safe work, and local community support.   

“It’s a privilege to trade in our communities, and a responsibility to be here for New Zealand so it’s important our Co-op Awards reflect this too,” says Chris. 

This year’s Here for NZ winner, Lin Guo and the team at New World Southmall have a strong track record of delivering for both their customers and their team.   

“New World Southmall are huge supporters of many community groups in their area as well as their local social supermarket programme. They lead the way in sustainability with a zero-waste policy which ensures usable food can be passed to foodbanks and food rescue organisations,” Chris says. 

The awards have strict judging criteria and are measured using scorecards, along with mystery shopping and customer engagement, reviewed by a panel of experts to ensure there’s a clear methodology to determine winners.  

Chris says it’s a very difficult process given the outstanding efforts so many owners and their teams put in every day of the year to deliver for Foodstuffs North Island customers. 

“The standard for these awards and the calibre of our finalists was incredibly high. My congratulations go out to all our finalists and award winners this year who have put in such hard work and heart into delivering a superb experience for our customers and communities, you should all be immensely proud,” he says. 

Nominations and Winners

Award CategoryFinalistsWinnerOwner operator
Here for NZ Award4 Square ParakaiNew World SouthmallLin Guo
 New World Southmall  
 PAK’nSAVE Thames  
 New World Aokautere  
Customer Promises – Gilmours   
Have What I NeedGilmours North ShoreGilmours CentralPeter Blackwell
 Gilmours Central  
 Gilmours Mt Roskill  
Easy Every TimeGilmours TaurangaGilmours Mt RoskillAaron Kedzlie
 Gilmours Wellington  
 Gilmours Mt Roskill  
Fair Value I Can TrustGilmours TaurangaGilmours ManukauDayne Riddell
 Gilmours Hamilton  
 Gilmours Manukau  
Customer Promises – 4 Square   
Fresh Faves4 Square Wainui Road4 Square Mangawhai HeadsHamish Townsend
 4 Square Russell  
 4 Square Mangawhai Heads  
 4 Square Kaiwaka  
Local Service4 Square Ngongotahā4 Square KaiwakaAnt Pedersen
 4 Square Coromandel  
 4 Square Kaiwaka  
Everyday Essentials4 Square NgongotahāNote two equal winners 
 4 Square Wainui Road4 Square MartinboroughConor Kershaw
 4 Square Parakai4 Square NgongotahāGrant Plummer
 4 Square Martinborough  
 4 Square Raglan  
Customer Promises – New World   
Inspiring SolutionsNew World WhakatāneNew World WhakatāneJeremy Bennett
 New World Papakura  
 New World Long Bay  
 New World Gate Pā  
 New World Merrilands  
Awesome ExperienceNew World WhakatāneNew World RototunaSuresh Chiminlal
 New World Rototuna  
 New World Pioneer  
 New World Gate Pā  
 New World Long Bay  
Fair Value EverydayNew World RototunaNew World WhanganuiAdrian Rees
 New World Pioneer  
 New World Whakatāne  
 New World Whanganui  
 New World Gate Pā  
Customer Promises – PNS   
Fresh AsPAK’nSAVE Te AwamutuPAK’nSAVE PukekoheNigel Ollett
 PAK’nSAVE Lower Hutt  
 PAK’nSAVE Whanganui  
 PAK’nSAVE Pukekohe  
 PAK’nSAVE Westgate  
Sweet AsPAK’nSAVE Lincoln NorthPAK’nSAVE Lower HuttKarl Marryatt
 PAK’nSAVE Westgate  
 PAK’nSAVE Te Awamutu  
 PAK’nSAVE Hāwera  
 PAK’nSAVE Lower Hutt  
Cheap AsPAK’nSAVE Wairau RoadPAK’nSAVE Wairau RoadQuintin Proctor
 PAK’nSAVE Lower Hutt  
 PAK’nSAVE Henderson  
 PAK’nSAVE Lincoln North  
 PAK’nSAVE Westgate  
Partner of the Year AwardAmanda Hayes, Own BrandsDavid Gordon, Membership & Property 
 Amber Anderson, Membership & Property  
 Ann Warwick, Merchandise  
 David Boerson, Membership & Property  
 David Gordon, Membership & Property  
 Jarren Fuller-Kaye, Membership & Property  
 Joan Verhoeven, Commercial Operations  
 Jocelyn McCallum, Merchandise  
 John Holmes, Supply Chain  
 Josh Hobbs, Membership & Property  
 Maria Simpson, Membership & Property  
 Michelle Gibbs, Legal  
 Noreen Cody, Commercial Operations  
 Paul Beyer, Membership & Property  
 Simon Henley, Membership & Property  
 Operations Team, Supply Chain  
New in Brand   
New Owner in Brand – 4 SquareStacey Huston, 4 Square St HeliersJames Crawshaw, 4 Square Hokowhitu 
 Sam Waddell, 4 Square Hillcrest  
 James Crawshaw, 4 Square Hokowhitu  
New Owner in Brand – New WorldDamian Langley, New World WarkworthDamian Langley, New World Warkworth 
 Scott Henderson, New World Mangawhai  
 Fletcher Bellamy, New World Pahiatua  
New Owner in Brand – PAK’n’SAVEChris Lamont, PAK’nSAVE KāpitiAaron Scanes, PAK’nSAVE Glen Innes 
 Aaron Scanes, PAK’nSAVE Glen Innes  
 Amanda Elliot, PAK’nSAVE Rotorua  
Store of the Year Awards   
Wholesaler of the Year – GilmoursGilmours WellingtonGilmours Mt RoskillAaron Kedzlie
 Gilmours Mt Roskill  
 Gilmours Hamilton  
Store of the Year – 4 Square4 Square Wainui Road4 Square Papamoa BeachNick Gordon
 4 Square Papamoa Beach  
 4 Square Martinborough  
 4 Square Balmoral  
 4 Square Raglan  
Store of the Year – New WorldNew World WhakatāneNew World WhakatāneJeremy Bennett
 New World Gate Pā  
 New World Rototuna  
 New World Papakura  
 New World Whitby  
Store of the Year – PNSPAK’nSAVE Wairau RoadPAK’nSAVE PukekoheNigel Ollett
 PAK’nSAVE Pukekohe  
 PAK’nSAVE Mt Albert  
 PAK’nSAVE Kāpiti  
 PAK’nSAVE Upper Hutt  
Co-op Spirit Award   
  Kym Samuels, New World Morrinsville 
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